Resources - F.A.Q

Frequently asked questions regarding our platform and service.

Frequently Asked Questions

PUBLISHERS

  • How do I check my statistics?
  • While logged into your OptiAds account, under the MONETIZATION section, hit the Statistics link.
  • How often are ths statistics updated?
  • There's no such thing with OptiAds. All our statistics are displayed in real-time.
  • What is a data clean-up?
  • In order to maintain the health of our system, we may do the so called data clean-ups. This means that the statistical data will be purged entirely. This does not include nor affect your account balance and earnings in any way.
ADVERTISERS

  • How do I get started with OptiAds?
  • Hit the Register button above to create your OptiAds account.
  • Is it free to join?
  • Yes. Creating an account is completely free of charge.
  • What is the technology behind OptiAds?
  • OptiAds is a self-served data management system that connects advertisers with relevant traffic sources. Unlike any other platform, all the traffic you get with OptiAds comes from manually approved direct publishers.
  • What is the real-time bidding?
  • Real Time Bidding is the only fair and proper way to buy and sell media. It is the market where individual has control of placed prices, intead of the Sales team on the publisher side. Besides, it brings the most comprehensive targeting capabilities, as advertisers can now target users in real-time based on their previous behavior, purchase preferences, etc.
  • How do I create a campaign?
  • While logged into your OptiAds account, under the ADVERTISING section hit Ad campaigns → New campaign. Campaigns are approved instantly. Note that in order to create a campaign you must have at least $10.00 USD in your account balance.
  • What's next after creating a campaign?
  • After creating a campaign you must add at least 1 creative to it. A creative contains a title, 400x400 pixels image, a display URL and the landing page URL. Note that creatives are verified manually before approval.
  • What type of targeting does OptiAds offer?
  • We offer industry standard targeting such as : geotarget, browser target and operating system targeting, plus specific source target if so needed.
  • Can I limit the budget per day for a campaign?
  • Yes. Simply set the daily spend limit to the value you need.
  • Can I have my campaign run at specific hours?
  • Yes. OptiAds allows you to choose the hours you want your campaign to run for each day of the week. Please note that your own timezone will be used.
  • What's next after creating a campaign?
  • After creating a campaign you must add at least 1 creative to it. A creative contains a title, 400x400 pixels image, a display URL and the landing page URL. Note that creatives are verified manually before approval.
  • How do I track conversions with OptiAds?
  • In order to track conversions for a campaign, you will need to implement our conversion pixel. To fetch the code for it access your campaign page. You won't miss it.
  • What are the conversion types?
  • Page enter - the pixel is fired when the visitor enters a page. Use this on "thank you for your purchase" type of pages.
    Any page interaction - the pixel is fired upon the visitor taking any kind of action within the page.
    Form submission - the pixel is fired when any form within the page is submitted.
    Button element click - the pixel is fired when any "button" element within the page is clicked.
    Link click - the pixel is fired when any "a" element that has a "href" attribute is clicked.
  • How do I check the statistics with OptiAds?
  • To check the statistics for your account, under the ADVERTISING section hit the Statistics button. There's a wide-range of options and filters you can use for segmentation.
  • How long does it take for a creative to be approved?
  • Moderation is done during working days, 24 hours. If a creative was added on a weekend or on holiday, it will be moderated the next working day.
  • My creative was denied. Why?
  • We are very strict when it comes to the content we serve to our publishers. If we find any creative not to be fully compliant to our Content Policy we will not approve it. The moderation process includes the landing page of the creative.
  • One of the sources is not performing. What can I do?
  • You have the option to block any source, at any time, as you consider fit. To block a source, edit your campaign and select the source you want blocked then click the "Save changes" button.
  • How can I deposit funds into my OptiAds account?
  • Under the FINANCIAL section go to Deposits → New deposit. Deposits via PayPal are instant and processed automatically. If you wish to deposit via another method please contact us.
  • How to get a refund?
  • You can only get a refund for the balance in your account. The funds that were already spent in a campaign will not be refunded under any circumstances. Requesting such a thing will lead to account termination.

Terms of Service

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Privacy Policy

Understand how we handle and protect the data we receive.

Content Policy

Regulation and data acceptance information for advertisers.

Publisher Regulation

Regulation and data acceptance information for publishers.

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